Introduction

This Privacy Policy outlines our commitment to protect personal data and describes the practices surrounding its collection, processing, and storage. For queries regarding this policy, contact us through our designated communication channels.

Objectives

  • Define our approach to personal data management.

  • Assure compliance with data protection standards and regulations.

  • Uphold the privacy rights of data subjects.

  • Implement robust information management practices to ensure the quality and accuracy of data processed, including clear definitions and specifications of data sets and products.

Scope

This policy pertains to all operations of the organization, encompassing data collected directly from individuals and any data managed on behalf of clients. This policy now encompasses the management of system inputs, processing, and outputs, ensuring their completeness, accuracy, and alignment with system specifications to meet organizational objectives.

Standard

Personal Data Collection

As you engage with our services, different categories of personal data may be collected. Examples include:

  • Website Interactions: Data such as cookies (when permitted) and basic identifiers when contact is initiated. Certain tools are utilized for analytical purposes.

  • Product Users: Relevant details might be amassed for service updates, support, invoicing, and other administrative reasons.

We define and disclose the specifics of collected data, including its population, nature, sources, units of measurement, accuracy, precision, uncertainty intervals, time periods, and inclusion/exclusion criteria, ensuring completeness and accuracy.

We are committed to collecting and maintaining personal information that is accurate, up-to-date, complete, and relevant, with regular reviews and updates to ensure data quality.

Notice to Data Subjects

We provide clear and comprehensive notice to data subjects regarding the purpose of collecting personal information, choices and consent mechanisms, retention and disposal practices, third-party disclosures, and security measures. We also describe the sources of personal information when not directly collected from the individual.

Automated Data Collection

During website visits, some data may be automatically collected, like IP address or device type, primarily for improvement and analytical goals.

Methods of Collection

We detail methods of automated collection, such as cookies and other tracking technologies, ensuring transparency and compliance with applicable laws.

Use of Personal Data

  • Data is principally employed to offer the services requested.

  • There is a strict policy against the sale or unwarranted sharing of personal data.

Consent for New Purposes

If personal information is used for new purposes not previously identified, we document the new purpose, notify data subjects, and obtain their explicit or implicit consent prior to such use.

Cookies

Our platform may use cookies to enhance user experiences. Options are available within browsers to control cookie preferences.

Security

A range of security protocols are in place to shield personal data from unauthorized access and potential threats. Enhanced controls are implemented to protect data during processing and storage, safeguarding against unauthorized access, corruption, or loss, and ensuring data integrity.

Third Parties

Our agreements with third parties include robust privacy commitments. We periodically assess these parties for compliance and have established protocols for reporting and remedial action in case of unauthorized disclosures. Third-party collaborations comply with our standards for processing inputs, activities, and output distribution to maintain data integrity and timeliness.

Disclosure and Consent 

We inform data subjects about disclosures to third parties and obtain explicit or implicit consent for such disclosures, especially for sensitive information. We disclose personal information to third parties only with the explicit consent of the data subject. This consent is obtained prior to any disclosure and is specific to the purposes for which the data was collected.

Breach Notification

In the event of a data breach, we follow a structured notification process, identifying whether, when, and how affected parties and regulators should be informed, in compliance with applicable laws and regulations.

Record-Keeping and Transparency

We maintain accurate and timely records of all authorized and unauthorized disclosures of personal information, ensuring complete transparency in our data handling practices.

Legal Compliance and Business Transfers

Personal data may be shared under specific legal mandates or during organizational transitions, with the incoming entity maintaining similar protective standards.

Your Rights

Data protection laws grant individuals specific rights over their personal data. For access, rectification, or erasure requests, reach out through our designated channels. We communicate these rights and the process for exercising them in our notices. Concerns related to our data handling can be communicated for timely resolution. Individuals also retain the right to approach relevant regulatory bodies. Data subjects have the right to request an accounting of their personal information held by us. Upon such requests, we provide a detailed report of their data and its disclosures.

Monitoring and Review

Any modifications to this policy will be communicated adequately in advance. Continuation of platform usage post-policy update will be deemed as acceptance. We regularly assess and refine our policies and procedures related to system inputs, processing, and outputs to stay compliant with industry standards and best practices. We have established a process for handling inquiries, complaints, and disputes related to data privacy, ensuring timely and effective resolution and compliance monitoring.